Terms of Service
Last updated: 29 December 2025
About this service
The ExpatWill.ae website and service is operated by Online Will LLC, a company registered in the United Arab Emirates.
Agreement to terms
By accessing or using ExpatWill.ae, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you must not use this service.
Description of service
ExpatWill.ae is a self-guided software platform that allows users to enter their own information into a will template formatted to align with Abu Dhabi Judicial Department (ADJD) submission requirements. The platform guides users through a structured data-entry process and generates documents based solely on user-provided information.
Legal advice disclaimer
ExpatWill.ae provides general legal information about the will registration process and automated document generation only and does not provide legal advice, legal opinions, or personalised legal recommendations. The full scope and limitations of the service are set out in the Legal Advice Disclaimer, which forms part of these Terms of Service and should be read together with them.
User responsibilities
When using our service, you agree to:
- Provide accurate and complete information
- Keep your account credentials secure and confidential
- Not use the service for any unlawful purpose
- Not attempt to gain unauthorised access to our systems
- Review generated will documents carefully before proceeding with registration through ADJD
- Follow applicable legal procedures for will registration in the UAE, independently of the platform
- Acknowledge that Online Will LLC does not submit documents to any court or authority on your behalf
Payment terms
Payment is required only after the data-entry process has been completed and you have reviewed the document summary generated by the platform. All fees are clearly displayed before payment is requested. Payments are processed securely through third-party payment providers. Any court or government fees are separate and payable directly to the relevant authority.
Refund policy
Due to the personalised nature of the service and the immediate generation of document outputs, refunds are generally not available once payment has been processed.
If you are not satisfied with the service, please contact our support team. We will work with you to resolve the issue and will provide a refund if you remain dissatisfied.
Intellectual property
The content, features, and functionality of ExpatWill.ae are owned by Online Will LLC and are protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from the service without prior written permission.
Limitation of liability
To the maximum extent permitted by law, Online Will LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, ExpatWill.ae. Our total liability shall not exceed the amount paid by you for the service.
Indemnification
You agree to indemnify and hold harmless Online Will LLC and its affiliates from any claims, damages, losses, or expenses arising from your use of ExpatWill.ae, your violation of these terms, or your violation of any applicable laws or rights of another party.
Governing law
These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms or the use of ExpatWill.ae shall be subject to the exclusive jurisdiction of the courts of the UAE.
Changes to terms
We may update these terms from time to time. Any changes will be posted on this page. Your continued use of ExpatWill.ae after such changes constitutes acceptance of the updated terms.
Contact information
If you have any questions about these Terms of Service, please contact us using the details provided on our website.